Digital Transformation

Expert Insight: Sudhir Juggernath, CEO, TelCables South Africa

Expert Insight: Sudhir Juggernath, CEO, TelCables South Africa

AI is a game-changer for hospitality SMEs – and the barriers to adoption are s...

Times are hard in the hospitality industry. There are many external factors which are making trading difficult, leading to some businesses closing their doors for good. Frederick Szydlowski, Co-founder of Embargo,...

Banking’s safest job? AI roles jump 13% amid layoffs

An estimated 78,000 people are working in AI-related roles across the 50 banks tracked in the Evident AI Index, representing 2.04% of overall headcount. Ultimately, AI transformation efforts require deploying the...

How intent detection AI rescues businesses from customer churn

In today’s digital world, with a variety of choices at our fingertips, customer retention can be difficult. What makes a customer stay loyal to a brand? It will be different things for different customers – fast del...

New report from Publicis Sapient and HFS Research underscores need for...

Insights from more than 600 global IT and business leaders highlight demand for AI-led service models and a shift to Services-as-Software to address tech debt and drive digital business transformation. Publicis...